Privacy Policy

SDM Energy (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and customers who use our website (sdmenergy.com) and purchase our products in the USA and Canada.

1. Information We Collect

When you visit our website or interact with us, we may collect:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.

• Account Information: If you create an account, we collect login details and order history.

• Technical Information: IP address, browser type, device information, and usage data (via cookies and similar technologies).

• Communication Data: Messages you send us via email, forms, or customer support.

2. How We Use Your Information

We use the information we collect for purposes including:

• Processing and fulfilling orders for generators and related products.

• Managing customer accounts and providing support.

• Communicating order updates, promotions, and important notices.

• Improving website performance and user experience.

• Ensuring compliance with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Payment processors, shipping companies, and IT service providers.

• Legal Authorities: If required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences.

• Improve website functionality.

• Analyze website traffic and performance.

You can manage cookie settings through your browser at any time.

5. Data Security

We use reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no online system is 100% secure.

6. Your Rights

Depending on your location (USA or Canada), you may have rights to:

• Access, update, or delete your personal information.

• Opt-out of marketing emails by clicking “unsubscribe” in any promotional email.

• Restrict or object to certain types of processing.

To exercise these rights, contact us at [Insert Contact Email].

7. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

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